Refunds & Returns Policy

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact our support team with your order details. If your return is approved, instructions will be provided on how and where to send your package. Items returned without first requesting a return will not be accepted.

Please note that customers are responsible for return shipping costs unless the item was received damaged or defective.

6-Month Limited Warranty

All devices are protected by our 6-Month Limited Warranty from the date of delivery. This warranty covers manufacturing defects or faults that prevent the product from functioning as intended.

If a product becomes defective within the 6-month warranty period, we will review the issue and may offer a replacement, repair, or refund depending on the situation.

To submit a warranty claim, customers may be required to provide photo or video evidence showing the defect or malfunction.

What the Warranty Covers

The warranty covers:

• Manufacturing defects
• Electrical or functional fault
• Product failure during normal intended use

What the Warranty Does Not Cover

The warranty does not cover:

• Damage caused by misuse or improper handling
• Physical damage, water damage, or accidental damage
• Unauthorized modifications or repairs
• Normal wear and tear
• Damage caused by failure to follow product instructions

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can evaluate the issue and provide a resolution.

Refunds

Once we receive and inspect your returned item, we will notify you if the refund has been approved. If approved, the refund will be processed to your original payment method.

Please note that it may take several business days for your bank or payment provider to process and post the refund.

Exchanges

If you need a replacement for the same item, please contact our support team. The fastest way to ensure you receive the correct product is to request an exchange after your return has been approved.

Non-Returnable Items

Certain items cannot be returned, including:

• Items that have been used
• Products returned without original packaging
• Products damaged by misuse or improper handling

If you have any questions regarding returns, refunds, or warranty claims, please contact our support team with your order details for assistance.